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Kiah Clarke

Kiah Clarke

A highly trained professional and well-liked local, Kiah Clarke is an asset to both Harcourts Tecoma and any landlords seeking a premium, personalised property management service.

A loyal and trusted staff member since 2012, Kiah has also earned the trust of the many landlords who not only rely on her to look after their best interests, but have also kindly referred many of their family and friends. She’s a natural at building positive working relationships with clients, the agency’s trusted tradespeople and associated professionals. 

While professionally leasing and managing properties, liaising between landlords and tenants, and fostering the most positive, successful tenancies possible, Kiah also understands the importance of landlords’ assets. She combines exceptional maturity for her age, extensive experience, and qualifications in both business and real estate to provide an asset management service focussed on minimising risk and maximising profits.

Both Kiah and the wider team treat all clients with equal respect and are well-known for their friendliness, sincerity and high quality customer care. Individualised service, where each client’s particular situation and needs are accommodated, are a given, with the team highly respected for their professional integrity in both the close-knit, local community and the wider real estate industry.

Kiah also maintains a meticulous tenant selection process and strict arrears policy, with streamlined processes, advanced technology and effective communication systems also ensuring that clients receive the best possible service.

Kiah has exceptional knowledge of the local area. Born, bred and educated in Upwey, she is currently building a home in Belgrave with her long-term partner, also a Dandenong Ranges local. Kiah, who is actively involved in supporting the Upwey Tecoma Cricket Club, loves the peaceful, scenic area. Whether walking the dog through picturesque parks or relaxing at local cafes and restaurants, Kiah looks like she’s here to stay!

What others say about Kiah...

I am currently renting in Upwey. For both leases Kiah has been my property manager.

I wanted to tell you that during this time Kiah has been outstanding. I have been renting for nearly 20 years and I have never had a better property manager. She is extremely professional, always prompt to respond to questions, queries or repairs I have and is lovely to deal with generally.

In addition I have had a few occasions arise where she has gone above and beyond what would be expected of her. For example on Wednesday I was stuck in the city for an event and my parents were at the property to feed my animals and couldn’t access the key I had left out for them. Kiah very kindly ran a key down to let them in. This level of customer service is exceptional and I thought you should know what a great job she’s doing.

Kat Anderton - Tenant - April 2017
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My wife and I are the tenants of a property that is managed by Kiah from your office. Can I just say how pleased and grateful we are for the consistent professionalism and superior customer service that Kiah displays. Having rented many properties over the years, and as a landlord myself, i appreciate that it is rare to find a property manager as enthusiastic, engaged and professional as Kiah. I intend to share this feedback with the landlord when he visits next week to assist with some maintenance at the property. I think it's only fair that he hear from us that he made a wise move in selecting your office to manage his investment. 

David & Natalie Cullen - Tenants - March 2017
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I just wanted to take the opportunity to thank you on behalf of my sister Emma and myself. You have been so helpful in working with us to ensure that the property is ready to give to the new tenants. We really appreciate the cool and calm approach you have always had. When presenting any issue, you have always presented us with potential solutions and acted quickly on our instructions to ensure a speedy resolution. Not to mention the competitive pricing for the works that need to be done as well as several quotes for more costly work. You have gone above and beyond for us and all while making sure that this is a smooth process for all involved. We can't thank you enough.

Amy Evans & Emma Rossenberg - Landlords - August 2015
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Thank you so much for your continued attention to providing me with information. I have never dealt with a staff member at a real estate agents who is so efficient.

Michelle Lim - Landlord - May 2013

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I would just like to let Harcourts Tecoma know what a star Property Manager Kiah is!! Right from meeting her at the property ( which she went out of her way to show me as I couldn't make the Saturday open home ) . She was pleasant, polite and helpful. Kiah is like a breath of fresh air to deal with. Always a prompt response to my questions via email and all the paperwork in order when we went to pick up the keys last Friday. Answering any questions or queries I had about the property. I myself was a Property Manager in Auckland New Zealand for 7 years and prided myself on the service I gave to the public. So when I moved here 3 years ago I was shocked to learn it was not the same in Melbourne. I dealt with a few companies trying to find my last home and wasn't impressed and felt frustrated. Also the Property Management Company we ended up with were unimpressive, unhelpful and rude ....the list goes on. But back to Kiah....I would like to Thank you again for the positiveness and energy you give to your job. I'm so happy with our new home and wanted to take the time to Thank you for all your help and making a stressful time in peoples lives stress free and smooth :) Keep up your beautiful work Kiah!

Helen McCarty - Tenant - August 2013

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You have a great career in front of you, Kiah. It was a pleasure dealing with you, you showed terrific empathy for my circumstances and I really appreciated your kindness and understanding

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I just wanted to congratulate Harcourts Essential on one of their employees. Kiah Clarke has been helping my wife and I try to find a rental around Mt Dandenong. Unfortunately we couldn't find a suitable property for our needs, but wanted to commend you in employing a staff member who is attentive, friendly, and caring. Kiah was in constant communication with myself to alert us of new rentals that would suit our lifestyle and needs. We dealt with many real estate agents around the area, and thanks to Kiah, Harcourts stood out.

Daniel Wee - Prospective Tenant - 2013

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Some positive feedback for you guys. I am very pleased with the time and effort put in by Kiah and your office to find new tenants. Kiah and been very quick to get updates to me and keep me in the loop and her professionalism has been outstanding. Thanks again.

Simon Varone - Landlord - October 2013

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Kiah is unfailingly friendly, courteous and professional. In my experience she holds the interests of the tenants and the interests of the landlord in fair and equal balance and this cannot always be easy to do. Kiah is meticulous in her attention to detail. Thanks Kiah. 

Genny Green - Landlord - December 2013

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Kiah Clarke

Property Manager

Shop 6, 1569 Burwood Highway
Tecoma